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Terms of Service

Last Update: October 9, 2026

General Terms of Service

MoneyCoach UG (haftungsbeschränkt)
c/o Volkssolidarität e. V.
Alte Schönhauser Straße 16
10119 Berlin, Germany

Managing Director: Perjan Duro
Registry Court: Amtsgericht Berlin Charlottenburg
Registration Number: HRB 187249
Contact: info@moneycoach.ai

1. Introduction

1.1 Service Overview

MoneyCoach (including MoneySpaces for shared budgeting) provides personal finance management applications across Apple devices (iPhone, iPad, Mac, Apple Watch, Apple Vision Pro) to help users track expenses, manage budgets, and achieve financial goals.

1.2 Agreement

These Terms are provided as the licence agreement (EULA) in the App Store. They apply whenever you use MoneyCoach, with or without a subscription. Section 13 contains additional terms for apps obtained from Apple's App Store.

2. Eligibility

2.1 Age Requirement

You must be at least 16 years old. Users under 18 need parental consent.

2.2 Availability

MoneyCoach is available globally via Apple's App Store. Open Banking features are available only in supported countries: for banks in the EU/EEA and the United Kingdom through GoCardless, and, from MoneyCoach version 12.5, for banks in the United States and Canada through Plaid Inc. Whether a specific bank is supported depends on the respective provider. Availability can change, and a bank may stop being supported at any time.

3. Services

3.1 Subscriptions and Free Features

MoneyCoach offers paid subscriptions, purchased through Apple's App Store. Without an active subscription, you can use MoneyCoach only with limited features, for example a limited number of accounts, budgets and goals. Features such as Online Banking, iCloud synchronization, multi-currency accounts, exports and advanced reports require an active subscription. The features of each plan are shown in the app and on the App Store purchase screen. Available features may vary by platform, subscription plan, region, and app version. If you made an earlier one-time purchase, it continues to unlock the features described when you bought it.

3.2 Free Trial

MoneyCoach offers new or otherwise eligible subscribers a free trial before the paid subscription begins. The trial duration, subscription price, billing period, and included features are shown in the App Store purchase screen before you confirm the subscription. Trial eligibility is determined by Apple.

3.3 Third-Party Integrations

  • Open Banking (supported countries, see Section 2.2), including Plaid Inc. for banks in the United States and Canada
  • iCloud synchronization
  • Google Gemini categorization for transactions imported through optional Online Banking
  • Optional AI Connections and MCP clients chosen and configured by you
  • Optional MoneyCoach Cloud for AI assistants (Premium Max) and the AI assistants you approve for it (Section 8.5)

4. Account Management

4.1 Registration

MoneyCoach may be used with an App Store subscription without creating a separate MoneyCoach account. Some optional services may require registration or another service account, including:

  • Cross-device sync
  • Family sharing
  • Online Banking and other connected services

4.2 User Responsibilities

You must:

  • Provide accurate, current, and complete information
  • Keep credentials secure and confidential
  • Use the service in compliance with all applicable laws
  • Not share accounts except through supported Family Sharing or MoneySpaces features
  • Immediately notify us of unauthorized use
  • Be responsible for activity in your account that you carry out or that results from you intentionally or negligently failing to keep your credentials secure
  • Accept responsibility for third-party AI or MCP clients you choose to connect to MoneyCoach

4.3 Sharing With Other People

If you share your data with other people, for example through Family Sharing in MoneyCoach or a shared space in MoneySpaces, the people you invite can see and change all shared data, including transactions imported from your bank. Anyone who receives a MoneySpaces share link can join that space. You decide whom you invite, and you are responsible for that choice. You can stop sharing at any time in the app. Data that the other people have already seen or copied stays with them.

5. Payment Terms

5.1 Pricing

  • Subscription required for paid features: After any applicable free trial, paid features require an active subscription (Section 3.1)
  • Plans and prices: The available billing periods, prices, currencies, and included trial are displayed in the App Store purchase screen
  • Processing: Subscription purchases, billing, cancellation, and refunds are processed by Apple through the App Store

5.2 Subscriptions

  • Term, renewal and cancellation of your subscription are governed by Apple's terms and applicable law; under Apple's rules, a subscription renews unless cancelled at least 24 hours before the end of the current billing period
  • Apple charges your App Store account when you confirm the purchase and within 24 hours before each renewal
  • You can manage or cancel your subscription in your Apple account's subscription settings
  • Cancelling a paid subscription stops future renewals; access normally continues until the end of the current paid billing period
  • Any price change is presented and handled by Apple in accordance with App Store rules and applicable law

5.3 Trial Periods

Unless you cancel before the trial ends, the free trial automatically converts to the subscription and billing period shown when you started the trial. Apple then charges your App Store account. Cancelling a trial may end access immediately or at the time indicated by Apple when you cancel. Deleting MoneyCoach does not cancel a trial or subscription.

6. Open Banking

6.1 How It Works

  1. You authorize connection with your bank
  2. Secure data transfer via licensed providers
  3. Full control to connect/disconnect anytime
  4. Your bank authorization expires after a period that depends on your bank and region (in the EU usually 90 or 180 days) and must then be renewed. The app shows the period for your bank.

6.2 Important Notes

  • We never see your banking passwords
  • Manual entry is available as an alternative; without a subscription, the number of accounts you can use is limited (Section 3.1)

6.3 Banks in the United States and Canada (Plaid)

  1. Availability. From version 12.5, you can link banks in the United States and Canada through Plaid Inc. ("Plaid"). The feature is available to you only if your bank is supported by Plaid and you have an active Premium plan (Premium or Premium Max). Reconnecting a bank also requires an active Premium plan. Linking investment accounts requires Premium Max. You can link a bank in the United States or Canada on iPhone and iPad.
  2. Plaid's terms. When you link a bank, you use Plaid's sign-in screen and Plaid's services, and Plaid's End User Privacy Policy applies to the data Plaid handles. You authorize MoneyCoach to act on your behalf to retrieve the data of the accounts you choose from your bank through Plaid, and you authorize Plaid to access that data and send it to us, as described in our Privacy Policy. You can withdraw this authorization at any time by disconnecting the bank in MoneyCoach.
  3. Bank-reported information. Balances, transactions, credit and loan details and investment values shown from a linked bank come from your bank through Plaid. They may be delayed, incomplete, duplicated, categorized differently by your bank or by MoneyCoach, or wrong. Pending items may change or disappear. MoneyCoach's own calculations (such as net worth or budgets) rely on this information. Your bank's records and statements are authoritative. Please compare important figures with your bank before you rely on them.
  4. Connections can break or end. A connection can stop working when your bank changes its systems, when your bank or Plaid ends access, or when you need to sign in again. We do not promise that any connection will work without interruption.
  5. Inactive accounts. To protect your data and limit costs, we delete the bank connections of users who have not used the app for 14 days and who do not have an active Premium plan. You can link your bank again later. See the Privacy Policy, Section 9A.
  6. No financial advice. Section 10.1 applies in full to data from your bank. MoneyCoach does not provide financial, credit, investment, tax or legal advice, and does not decide on credit or lending.
  7. No payments. MoneyCoach reads data only. It does not move money or place trades.

7. Data Protection

Data processing follows GDPR, other privacy laws that apply to you and our Privacy Policy. Key points:

  • Financial data entered manually is primarily stored on your device
  • Optional encrypted iCloud sync
  • Optional Online Banking, including Google Gemini categorization of imported transactions
  • Optional, user-enabled AI Connections and MCP access
  • Optional bank linking in the United States and Canada through Plaid
  • Optional MoneyCoach Cloud for AI assistants (Premium Max)
  • You own your financial data
  • Export is available with an active subscription; you can also ask us for a copy of the personal data we hold about you at any time (see our Privacy Policy)

Full details: See our Privacy Policy

8. User Obligations

8.1 Acceptable Use

  • Personal finance management only
  • No business accounting
  • No illegal activities
  • No reverse engineering, copying, or modifying our software, except where mandatory law permits it (Sections 69d, 69e UrhG)
  • No automated access to MoneyCoach (for example bots or scraping), except through features we provide, such as MCP
  • No use of our software, content or outputs, other than your own data, to build a competing product or to train AI models
  • No unauthorized use of MoneyCoach trademarks

8.2 Your Content

  • You retain ownership of financial data
  • You grant us limited, non-exclusive license to process data for service provision
  • You're responsible for accuracy and legality
  • You must have rights to all content you provide
  • If you send us feedback or suggestions, we may use them to improve MoneyCoach without any obligation to you

8.3 AI and MCP Features

MoneyCoach may provide an optional local MCP server that allows you to connect MoneyCoach data with a compatible MCP client selected and configured by you. MCP is disabled by default and requires your confirmation before access is enabled.

These features are provided for informational and organizational purposes only. They do not provide financial, investment, tax, legal, accounting, or professional advice.

AI-generated responses may be incomplete, inaccurate, outdated, or unsuitable for your personal circumstances. You are solely responsible for verifying any AI-generated output before relying on it.

When enabled, the client may request read-only accounts, balances, transactions, categories, budgets, goals, subscriptions, bills, and related financial data. Payee or merchant names and transaction descriptions may also be available when you enable the corresponding sharing controls.

The client you configure receives the requested MoneyCoach data. Depending on its configuration, it may transmit that data outside your Mac to an external AI provider. MoneyCoach does not select or control your MCP client, its AI provider, or their actions, outputs, availability, data handling, retention, training, or security practices.

Your use of a third-party client or AI provider is also governed by its terms and privacy policy. You are responsible for reviewing those terms and ensuring that the service is appropriate for the sensitivity of your financial data before connecting it.

When enabled, the local MoneyCoach MCP helper is designed to provide read-only access to supported MoneyCoach data. The local MCP server does not create transactions, edit or delete MoneyCoach data, trigger sync, or perform payments or bank transfers. The optional cloud feature in Section 8.5 is separate.

MoneyCoach separately uses the Google Gemini API to suggest categories for transactions imported through the optional Online Banking feature. This MoneyCoach-selected service is not part of the user-configured MCP feature. You can avoid this processing by not enabling Online Banking or stop future processing by disconnecting your Online Banking accounts. See the Privacy Policy for the specific transaction fields involved.

8.4 License

MoneyCoach intellectual property (software, design, trademarks) belongs to MoneyCoach UG. You receive a limited, personal license for personal use only.

8.5 MoneyCoach Cloud for AI Assistants (Optional Addendum)

  1. Optional and off by default. MoneyCoach Cloud for AI assistants ("Cloud Copy") is an optional feature for Premium Max subscribers. Nothing is uploaded until you turn it on in the app and confirm the disclosure. You can turn it off, and delete the Cloud Copy, at any time ("Delete Shared Data and Disconnect"). Turning it off also disconnects the AI assistants you connected.
  2. What it does. If you turn it on, MoneyCoach uploads a read-only copy of selected data (accounts and balances, transactions, budgets, goals, recurring costs and bills) to a hosting provider in Germany, so that AI assistants you approve can read it. We also store your Premium Max status there, so that the service can check your plan. Payee, merchant and description text is uploaded only if you switch on those options separately. See the Privacy Policy, Section 6A, for details, retention and deletion.
  3. Read-only. AI assistants can read the Cloud Copy. They cannot change or delete data in MoneyCoach, move money, or contact your bank.
  4. Third-party assistants. You choose which assistants (for example ChatGPT or Claude) you connect. We do not operate or control them. Their terms and privacy policies apply to the data they receive, and we are not responsible for how they use, store, share or train on it, subject to Section 10.4. Do not connect an assistant you do not trust with your financial data. Removing the Cloud Copy does not delete data an assistant has already retrieved.
  5. No advice. Answers from assistants are informational only and may be wrong, incomplete or out of date. They are not financial, investment, tax, legal or accounting advice (Sections 10.1 to 10.3 apply).
  6. Account security. Keep your MoneyCoach sign-in and your devices secure. Anyone who can sign in to your MoneyCoach account may be able to connect assistants to your Cloud Copy. Disconnect assistants you no longer use, and tell us at once about unauthorized access. You remain responsible as stated in Section 4.2.
  7. Availability. The Cloud Copy may be out of date between uploads, or briefly unavailable (Section 9). It is erased when you delete your account, and after 90 days without activity. If your Premium Max plan ends, assistants can no longer read the Cloud Copy, and uploads stop. You can still delete the Cloud Copy at any time.
  8. Liability. Section 10.4 applies. Using the Cloud Copy or connecting an assistant does not by itself make you liable under Section 10.5 to indemnify us.

9. Service Availability

9.1 No Guarantee

We aim to keep MoneyCoach available at all times, but we cannot guarantee uninterrupted availability, for example because of:

  • Maintenance
  • Technical issues
  • Third-party disruptions

Your statutory rights for digital products (Sections 327 et seq. BGB) remain unaffected.

9.2 Modifications

We may change MoneyCoach beyond what is necessary to keep it in conformity with the contract only if there is a valid reason, such as adapting to new technical environments or operating system versions, security requirements, legal or regulatory requirements, or changes to third-party services we rely on (for example, bank data providers or Apple). Such changes will not cause you any additional costs, and we will inform you about them clearly. If a change impairs your access to or use of MoneyCoach more than insignificantly, we will inform you in text form (e.g., by email or in the app) within a reasonable period before the change, and you may terminate the contract free of charge within 30 days (Section 327r of the German Civil Code, BGB). The notice states the features and timing of the change and your right to terminate the contract.

10. Disclaimers and Liability

10.1 No Financial, Tax, Legal, or Accounting Advice

Important Notice: MoneyCoach is an information and analysis tool only. We explicitly do not provide:

  • Financial, investment, tax, legal, or accounting advice
  • Recommendations for specific financial products or decisions
  • Professional financial planning or consulting services
  • Guarantees about financial outcomes or savings

All analysis, insights, budgets, AI-generated categorizations, and responses from third-party AI or MCP clients are for informational purposes only. MoneyCoach provides data access and personal analysis tooling, not an AI financial advisor. Financial decisions based on MoneyCoach data or AI-generated outputs are made at your own risk. Always consult qualified professionals for personalized financial, investment, tax, legal, or accounting advice.

10.2 Automated Analysis Disclaimer

MoneyCoach provides automated analysis including:

  • Spending patterns and trends
  • Budget recommendations
  • Financial health indicators
  • AI-enhanced transaction categorization
  • Responses or summaries produced by third-party AI or MCP clients you connect

These are algorithmic outputs, not personalized advice. Information imported from your bank is described in Section 6.3 (point 3). Accuracy depends on data quality and completeness. Users are responsible for reviewing all AI-generated responses before relying on them. Our liability is governed by Section 10.4.

10.2A Bank-Reported Data (Plaid and GoCardless)

Information that comes from your bank through a bank data provider is reported by the bank and the provider, not created by MoneyCoach. We do not guarantee that it is correct, complete or current. Subject to Section 10.4, we are not responsible for errors or delays in bank-reported data, for banks or providers that change or end access, or for decisions you make based on that data.

10.3 Third-Party AI and MCP Clients

MoneyCoach does not control third-party AI or MCP clients, their prompts, outputs, logs, retention, training policies, account settings, security practices, or onward sharing. Once you connect a third-party client and it receives MoneyCoach data through MCP, that client's own terms and privacy rules apply.

Subject to Section 10.4, MoneyCoach is not responsible for third-party AI or MCP client processing, retention, output accuracy, account configuration, unauthorized access, misuse, or onward sharing after you choose to connect that client. Do not connect a client you do not trust with your financial data.

AI-generated outputs are not financial, investment, tax, legal, accounting, or professional advice. Users are responsible for reviewing all AI-generated responses before relying on them.

10.4 Limitation of Liability

  1. We are liable without limitation for damages caused intentionally or through gross negligence, for damages resulting from injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), and to the extent we have given a guarantee or fraudulently concealed a defect.
  2. In cases of slight negligence, we are liable only for the breach of an essential contractual obligation (cardinal obligation). Essential contractual obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely. In this case, our liability is limited to the damage that is typical for this type of contract and foreseeable at the time the contract was concluded.
  3. Otherwise, our liability for slight negligence is excluded.
  4. The above limitations also apply to the personal liability of our legal representatives, employees and vicarious agents.

10.5 Indemnification

You agree to indemnify MoneyCoach UG against claims by third parties arising from a culpable violation of these Terms or of third-party rights by you. This includes the reasonable costs of legal defense. This does not apply if you are not responsible for the violation. Using optional features such as bank linking or the Cloud Copy in line with these Terms is not a violation.

11. Termination

You may stop using MoneyCoach at any time. To prevent future charges, you must cancel your subscription through your Apple account; deleting the app does not cancel it. When you cancel a paid subscription, subscription access normally remains available until the end of the current billing period. We may suspend or terminate access where permitted by law if you materially violate these Terms. When you delete your MoneyCoach account, your bank connections and any Cloud Copy are deleted as described in the Privacy Policy (Sections 6A, 9A and 10).

12. Changes to Terms

12.1 Reasons for Changes

We may propose changes to these Terms for the future if there is a valid reason, in particular changes in the law or case law, requirements from authorities or from Apple's App Store rules, new features or services, or technical developments. Changes to the main performance obligations and to prices are not made on the basis of this Section.

12.2 Notice

We will inform you of proposed changes in text form (e.g., by email or in the app) at least 30 days before they are intended to take effect. We will highlight the changes.

12.3 Consent, Objection and Termination

Changes only take effect if you actively agree to them. Your silence or continued use does not count as consent. If you do not agree, you may object; the previous version of these Terms then continues to apply to you. In this case, both you and we may terminate the contract in accordance with the statutory provisions and Section 11. You can terminate your subscription at any time via your Apple account.

13. Apple App Store

If you obtained MoneyCoach from Apple's App Store, the following also applies:

  1. Parties. These Terms are between you and MoneyCoach UG only, not with Apple Inc. or its subsidiaries ("Apple"). MoneyCoach UG, not Apple, is solely responsible for MoneyCoach and its content.
  2. Scope of licence. Your licence under Section 8.4 is limited to using MoneyCoach on Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
  3. Maintenance and support. MoneyCoach UG is solely responsible for maintenance and support (Section 16). Apple has no obligation to provide maintenance or support for MoneyCoach.
  4. Warranty. If MoneyCoach fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for MoneyCoach. Your statutory rights against us remain unaffected.
  5. Product claims. MoneyCoach UG, not Apple, is responsible for addressing any claims by you or any third party relating to MoneyCoach, including product liability claims, claims that MoneyCoach fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
  6. Intellectual property. If a third party claims that MoneyCoach or your use of it infringes its intellectual property rights, MoneyCoach UG, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
  7. Legal compliance. You confirm that you are not located in a country that is subject to a U.S. Government embargo or that the U.S. Government has designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
  8. Contact. Questions, complaints or claims about MoneyCoach go to MoneyCoach UG at the address at the top of these Terms or at support@moneycoach.ai.
  9. Third-party terms. When you use MoneyCoach, you must comply with applicable third-party terms, such as those of your bank, your mobile carrier or Apple.
  10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms (Section 328 BGB). Once you accept these Terms, Apple has the right to enforce them against you as a third-party beneficiary.

14. Legal

14.1 Governing Law

These Terms are governed exclusively by the laws of the Federal Republic of Germany, particularly:

  • German Civil Code (Bürgerliches Gesetzbuch - BGB)
  • German Commercial Code (Handelsgesetzbuch - HGB) for merchants
  • German Digital Services Act (Digitale-Dienste-Gesetz - DDG)
  • Exclusion of UN Convention on International Sale of Goods (CISG)

If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory provisions of the law of the country in which you have your habitual residence.

14.2 Jurisdiction

If you are a merchant (Kaufmann), a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Berlin, Germany. For consumers, the statutory places of jurisdiction apply.

14.3 Dispute Resolution

If you have a complaint, you can contact us at support@moneycoach.ai. This is optional and does not affect your right to go to court.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Consumer Dispute Resolution Act, VSBG).

15. Withdrawal Rights (EU Consumers)

15.1 Subscriptions Purchased in the App Store

In-app subscriptions are sold by Apple. For these purchases, the right of withdrawal, cancellation and refunds are governed by Apple's terms (Apple Media Services Terms and Conditions). You can submit withdrawal or refund requests to Apple at reportaproblem.apple.com.

15.2 Contracts Concluded Directly with Us

If you conclude a contract directly with MoneyCoach UG as a consumer, you have the statutory right of withdrawal. You will receive the withdrawal information when the contract is concluded. To exercise it, send a clear statement to MoneyCoach UG (haftungsbeschränkt), c/o Volkssolidarität e. V., Alte Schönhauser Straße 16, 10119 Berlin, Germany, or to info@moneycoach.ai. Timely dispatch is sufficient to meet the deadline.

16. Contact

General: info@moneycoach.ai
Support: support@moneycoach.ai
Privacy: privacy@moneycoach.ai

We usually reply within a few business days.

17. Final Provisions

17.1 Entire Agreement

These Terms, together with any individual agreements (Section 17.6), govern the contract between the parties. The Privacy Policy is not part of these Terms; it informs you about how we process personal data.

17.2 Severability

If any provision is invalid or unenforceable, remaining provisions continue in full effect. In place of the invalid provision, the statutory provisions apply (Section 306 BGB).

17.3 No Waiver

Failure to enforce any right or provision doesn't constitute a waiver of future enforcement.

17.4 Assignment

You may transfer your rights under these Terms to third parties only with our consent, which we will not unreasonably withhold. We may transfer this contract as a whole to a third party only if we name the third party to you in advance in text form and you have the right to terminate the contract before the transfer takes effect (Section 309 No. 10 BGB).

17.5 Force Majeure

In cases of force majeure (such as natural disasters, war, terrorism, strikes, governmental actions or pandemics), the affected performance obligations are suspended for its duration. Your statutory rights, in particular under Sections 327 et seq. BGB, remain unaffected.

17.6 Text Form

Notices and declarations under these Terms require text form (Section 126b BGB), for example by email. Individual agreements take precedence over these Terms (Section 305b BGB).

17.7 Language

These Terms are available in English, German and Italian. The German and Italian versions are translations provided for your convenience. If the versions differ, the English version prevails, unless mandatory consumer protection law of the country in which you have your habitual residence requires otherwise.

17.8 Export Control

You may not use MoneyCoach where this is prohibited by export control or sanctions laws that apply to you or to us.

17.9 Interpretation

Headings are for convenience only and don't affect interpretation. "Including" means "including but not limited to."

Version: October 2026 Effective Date: October 9, 2026 (for existing users, see Section 12) Last Review: October 2026

Questions? Contact info@moneycoach.ai