Terms of Service

Last Update: August 2025

General Terms of Service

MoneyCoach UG (haftungsbeschränkt)
c/o Volkssolidarität e. V.
Alte Schönhauser Straße 16
10119 Berlin, Deutschland

Managing Director: Perjan Duro
Registry Court: Amtsgericht Berlin Charlottenburg
Registration Number: HRB 187249
Contact: info@moneycoach.ai

1. Introduction

1.1 Service Overview

MoneyCoach (including MoneySpaces for shared budgeting) provides personal finance management applications across Apple devices (iPhone, iPad, Mac, Apple Watch, Apple Vision Pro) to help users track expenses, manage budgets, and achieve financial goals.

1.2 Agreement

By using MoneyCoach, you accept these Terms of Service. If you disagree, please don't use our services.

2. Eligibility

2.1 Age Requirement

You must be at least 16 years old. Users under 18 need parental consent.

2.2 Availability

MoneyCoach is available globally via Apple's App Store. Open Banking features are limited to EU users under PSD2 regulations.

3. Services

3.1 Core Features (Free)

  • Transaction tracking and categorization
  • Budget creation and monitoring
  • Financial goal tracking
  • Multi-currency support
  • Financial reports

3.2 Premium Features

Available through subscription or one-time purchase:

  • Advanced analytics
  • Family synchronization
  • Extended export options
  • Priority support
  • Additional customization

3.3 Third-Party Integrations

  • Open Banking (EU users)
  • iCloud synchronization
  • AI transaction enhancement

4. Account Management

4.1 Registration

Basic features work without registration. Optional registration enables:

  • Cross-device sync
  • Family sharing
  • Premium features

4.2 User Responsibilities

You must:

  • Provide accurate, current, and complete information
  • Keep credentials secure and confidential
  • Use the service in compliance with all applicable laws
  • Not share accounts (except family members with premium)
  • Immediately notify us of unauthorized use
  • Accept responsibility for all account activity

5. Payment Terms

5.1 Pricing

  • Free: Core features
  • Premium: Monthly/annual subscriptions or one-time purchases
  • Processing: Via Apple App Store only

5.2 Subscriptions

  • Auto-renew unless cancelled 24 hours before expiration
  • Cancel anytime in App Store settings
  • Price changes: 30 days notice for existing subscribers

5.3 Trial Periods

Free trials may be offered with payment details required. Subscription begins automatically after trial unless cancelled before expiration.

6. Open Banking (EU Users)

6.1 How It Works

  1. You authorize connection with your bank
  2. Secure data transfer via licensed providers
  3. Full control to connect/disconnect anytime
  4. Consent expires after 180 days

6.2 Important Notes

  • We never see your banking passwords
  • Manual entry always available as alternative

7. Data Protection

Data processing follows GDPR and our Privacy Policy. Key points:

  • Local storage on your device
  • Optional encrypted iCloud sync
  • You own your financial data
  • Export available anytime

Full details: See our Privacy Policy

8. User Obligations

8.1 Acceptable Use

  • Personal finance management only
  • No business accounting
  • No illegal activities
  • No reverse engineering, copying, or modifying our software
  • No unauthorized use of MoneyCoach trademarks

8.2 Your Content

  • You retain ownership of financial data
  • You grant us limited, non-exclusive license to process data for service provision
  • You're responsible for accuracy and legality
  • You must have rights to all content you provide

8.3 License

MoneyCoach intellectual property (software, design, trademarks) belongs to MoneyCoach UG. You receive a limited, personal license for personal use only.

9. Service Availability

9.1 No Guarantee

We strive for 99% availability but cannot guarantee uninterrupted service due to:

  • Maintenance
  • Technical issues
  • Third-party disruptions

9.2 Modifications

We may modify features, requirements, or discontinue services with reasonable notice.

10. Disclaimers and Liability

10.1 No Financial or Investment Advice

Important Notice: MoneyCoach is an information and analysis tool only. We explicitly do not provide:

  • Financial, investment, tax, or legal advice
  • Recommendations for specific financial products or decisions
  • Professional financial planning or consulting services
  • Guarantees about financial outcomes or savings

All analysis, insights, budgets, and AI-generated categorizations are for informational purposes only. Financial decisions based on MoneyCoach data are made at your own risk. Always consult qualified professionals for personalized financial advice.

10.2 Automated Analysis Disclaimer

MoneyCoach provides automated analysis including:

  • Spending patterns and trends
  • Budget recommendations
  • Financial health indicators
  • AI-enhanced transaction categorization

These are algorithmic outputs, not personalized advice. Accuracy depends on data quality and completeness. We assume no responsibility for decisions based on these analyses.

10.3 Limitation of Liability

Under German law:

  • Full liability: Intent, gross negligence, personal injury, essential contractual obligations
  • Limited liability: €50 or fees paid in last 12 months for simple negligence
  • No liability: Indirect damages, lost profits, third-party failures, financial losses from using our analysis

10.4 Indemnification

You agree to indemnify and hold harmless MoneyCoach UG, its officers, directors, and employees from any third-party claims arising from your use of our services, violation of these Terms, or infringement of any rights.

11. Termination

Either party may terminate anytime. You: delete app and cancel subscriptions. Us: for Terms violations. Effect: Premium access ends immediately, data export available for 30 days.

12. Changes to Terms

We may update these Terms with 30 days notice. Continued use means acceptance.

13. Apple App Store

These Terms are between you and MoneyCoach UG only. Apple has no liability or support obligations. You must comply with App Store rules.

14. Legal

14.1 Governing Law

These Terms are governed exclusively by the laws of the Federal Republic of Germany, particularly:

  • German Civil Code (Bürgerliches Gesetzbuch - BGB)
  • German Commercial Code (Handelsgesetzbuch - HGB) for merchants
  • German Telemedia Act (Telemediengesetz - TMG)
  • Exclusion of UN Convention on International Sale of Goods (CISG)

14.2 Jurisdiction

Exclusive place of jurisdiction for all disputes is Berlin, Germany. Mandatory consumer protection provisions and EU consumers' right to sue in their home jurisdiction remain unaffected.

14.3 Dispute Resolution

Before litigation, parties agree to attempt resolution through:

  1. Direct negotiation: support@moneycoach.ai
  2. EU Online Dispute Resolution: ec.europa.eu/consumers/odr
  3. German consumer arbitration boards where applicable

15. Withdrawal Rights (EU Consumers)

15.1 Right of Withdrawal

Consumers have 14 days to withdraw from contracts without stating reasons. The period begins upon contract conclusion.

15.2 Exclusions

Withdrawal rights do not apply to:

  • Digital content delivery begun with express consent and acknowledgment of rights loss
  • In-app purchases after download/streaming has commenced

15.3 Exercise of Withdrawal

To withdraw, send clear statement to info@moneycoach.ai. Timely dispatch suffices to meet deadline.

16. Contact

General: info@moneycoach.ai
Support: support@moneycoach.ai
Privacy: privacy@moneycoach.ai

Response Time: Within 5 business days

17. Final Provisions

17.1 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between parties and supersede all prior agreements.

17.2 Severability

If any provision is invalid or unenforceable, remaining provisions continue in full effect. Invalid provisions shall be replaced by valid ones that approximate the economic purpose.

17.3 No Waiver

Failure to enforce any right or provision doesn't constitute a waiver of future enforcement.

17.4 Assignment

You may not assign or transfer your rights. We may assign our rights to successors or affiliates.

17.5 Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control (natural disasters, war, terrorism, strikes, governmental actions, pandemic).

17.6 Written Form

Amendments to these Terms require written form. This includes waiving the written form requirement itself.

17.7 Language

These Terms are executed in English. In case of translation discrepancies, the English version prevails.

17.8 Export Control

You represent that you are not in a U.S. embargoed country or on any U.S. prohibited parties list.

17.9 Interpretation

Headings are for convenience only and don't affect interpretation. "Including" means "including but not limited to."

Version: August 2025
Effective Date: August 1, 2025
Last Review: August 2025

Questions? Contact info@moneycoach.ai